Frequently Asked Questions

What makes your hotel special?

Domes of Elounda focuses on luxury and privacy by being a suites and villas only hotel. We offer stunning views of the Mirabello gulf and the UNESCO-protected islet of Spinalonga and the only natural sandy beach in the region. With a wide range of options in restaurants, bars, and activities, we cater to both couples and families. It's a place where the authentic Cretan hospitality meets modern day luxury.

You are a member of Marriott's Autograph Collection. What does this mean for the guests?

Autograph Collection, Marriott International’s evolving ensemble of strikingly independent hotels, is celebrating further expansion across Europe and the brand’s entry into a new territory with the announcement of Domes of Elounda, joining the collection.
Domes of Elounda will maintain and cultivate further its core Domes Values and the tailor made approach to hospitality, which all our guests have been enjoying over the years.
The beauty of this relationship is that we retain our autonomy and authentic local spark, whilst being part of an internationally acknowledged branded portfolio.

Could you please tell me about the Marriott Rewards points? Am I eligible to use the Domes Rewards program as well?

Guests will have the option using either Domes’ loyalty program http://www.domesofelounda.com/domes-rewards-club, or Marriott Rewards http://www.marriott.com/rewards/rewards-program.mi. However you are eligible to use one at a time.

What is Haute Living selection?

It is a selection of our finest villa options, with spaces starting from 200 and reaching up to 450 square metres of living area and with added tailor-made services to suit our guests. For more information please visit this link: https://domes.exposure.co/haute-living-selection

Could you please tell me about the food options and your philosophy?

We wish to celebrate Crete’s unique culinary heritage and at the same time delight guests with inventive creations from around the world. With five restaurants and a private dining option we believe that we will take you to a culinary trip every day. You can find more information here: http://www.domesofelounda.com/dining

Is there a dress code at your venues?

Smart casual during night time is the recommended attire option for our guests.

What is the check in / check out policy?

Check in time: 14.30
Check out time: 11.30
Early check in – late check out upon request/ upon availability

I'm looking for a suite with a lot of privacy. Do your suites offer good privacy?

The privacy of our suites is very good but not absolute.

I would like to ask if it is possible to arrange the transfer from the Heraklion airport to your resort and what is the cost?

Yes we do offer airport transfer. We can arrange for a chauffeur to be waiting for you in the arrivals lounge. Contact our reservations office for details.

What kind of local experiences do you offer to your guests?

You can see our Exactly Like Nothing Else package here: http://www.marriott.com/hotels/hotel-deals/herak-domes-of-elounda-autogr..., while we offer a variety of experiences ranging from Minoan cooking to visits to museums and nearby villages. There are also boat trips to Spinalonga and private yacht hires available.

What are some of the kids’ activities that you arrange?

We offer a wide range of fantastic indoor and outdoor activities including treasure hunts, sandcastle building, pool races, arts and crafts, mini bikes and cars, puppet shows, water sports (including tubing, water skiing and beginning scuba instruction), paddleboarding, bowling, biking, drawing lessons, tennis, pedalos and kneeboards. For more information, please visit this link: http://www.domesofelounda.com/family-holiday-in-greece

Exercise is important to me when I am on holidays. What does the hotel offer?

The hotel has a modern gym that is open 24/7 and fully equipped by Kettler. Personal training sessions, Yoga and Pilates classes and aquatic lessons are also available. For more details, please visit this link: http://www.domesofelounda.com/spa-hotel-greece

How many pools are available at the hotel? Salt or sweet water?

The hotel has 5 outdoor pools, three are fresh water pools and two are sea water. There is also an indoor pool within the SOMA SPA facilities that is heated and filled with sea water.

What’s the weather like?

Elounda has the most desirable climate in the country, with 7 months a year (April-October) of perfect temperatures, summer breezes and sunshine…guaranteed! At Domes of Elounda it hardly ever rains! And with an average temperature of 26 degrees, and 1.6 rainy days per month, it’s no coincidence that Elounda is considered the Mecca of Greek Luxury Tourism!

Does the resort offer parking?

Yes, there is an open air, free parking lot with a guard on duty 24 hours per day.

What are some distances to main points of interest?

  • Herakleion airport 75Km
  • Aghios Nikolaos 11Km
  • Golf course 60km
  • Aquarium 45km
  • Knossos Archaeological site 71km

Can you give me driving directions from Heraklion airport?

Follow the National Road from the airport to Aghios Nikolaos. That is approximately 65kms driving to the East. As soon as you approach the town of Aghios Nikolaos, there is a crossroad with traffic lights. Turn left at these lights and then turn right at the next set, following the way to Elounda village. About 1,5km distance from the second traffic lights, there is a sign for Elounda on the left hand side, showing the way to the village. After Elounda’s port follow the signs to Plaka. Before Plaka, 1.5km after Elounda Blu Hotel you will see our sign showing the way to Domes of Elounda.